Support
We're here to help you get the most out of CoachOps.ai.
Contact Support
The fastest way to reach us is by email. Our support team reads every message and will help you with account questions, integration setup, billing, and any issue you run into while using the Service.
Support email: support@coachops.ai
General inquiries: hello@coachops.ai
Support hours: Monday–Friday, 9:00 AM – 5:00 PM U.S. Central Time (excluding U.S. public holidays).
First response time: We aim to respond to every support request within one business day.
Documentation & Self-Help
Many questions are answered in our Documentation, which covers getting started, connecting integrations (including Zoom), using each feature, and removing the app. Once you're signed in, the same guides are available under Help & Documentation in the left sidebar of the app.
Reporting a Problem
When reporting an issue, please include your account email, a description of what you expected to happen, what actually happened, and the approximate time it occurred. If the issue relates to a connected integration (for example Zoom or Google), let us know which one — it helps us resolve your case faster.
Company
CoachOps.ai is built and operated by Proserve Metrics LLC, 435 S Williams Ave, Palatine, IL 60074-6425, USA.