Features

Built for modern coaching

Every feature is designed to save coaches time, improve client outcomes, and scale coaching operations — from solo practitioners to large coaching companies.

Pre-Call Preparation

Walk into every coaching session fully prepared. AI assembles context, history, and coaching prompts before each call.

AI Call Guides

AI-generated preparation documents that synthesize client history, recent progress, and coaching objectives — delivered before every session.

Session Agendas

Structured agendas built from upcoming milestones, outstanding action items, and client context documents.

Client Pulse Tracking

Visual momentum indicators help you quickly spot clients who need extra attention before their next call.

Post-Call Automation

Every coaching call is automatically processed, summarized, and ready to deliver — no manual work required.

AI Session Recaps

Transcripts are automatically processed into structured recaps with themes, action items, and key takeaways — ready to send to clients.

Coaching Summaries

AI generates coaching notes including wins, flags, pulse assessment, and recommended focus areas for your next session.

Flexible Delivery

You control how recaps go out — automatically sent to clients the moment they're ready, or held as a draft so you can review and edit before sending. Either way, the formatting is handled for you.

Client Communications

Email clients directly from CoachOps.ai without switching apps. AI generates personalised between-session check-ins that reference the specific commitments your client made — keeping them accountable between calls without you lifting a finger.

Client Portal

Give every client a private, branded portal where they can review their journey, access session recaps, and track their progress.

Branded Client Portal

Clients get a private portal to view their AI journey narrative, session recaps, action items, and shared documents.

Session History

Every recap and agenda is accessible in one place. Clients can review any past session without digging through email.

Action Item Tracking

Outstanding action items surface clearly between sessions so clients stay on track without you chasing them.

AI That Sounds Like You

CoachOps.ai learns from you and your clients — your voice, your methodology, and your clients' history — so every document it produces feels authentically yours.

Find My Voice

CoachOps.ai analyzes your last ten call transcripts to build a coach voice profile — capturing your language, structure, and tone. Every recap, summary, and call guide is then generated to sound like you wrote it, not generic AI.

Client Memory

Upload client context documents and let the AI build a deep understanding of each client over time. After 3 sessions, your pre-call brief references patterns from every previous conversation. After 12, it reads like a deeply informed colleague who knows your client.

Best Practices Library

Upload your coaching methodology, call frameworks, and best practices. Call guides are generated to follow your structure and approach — so every prep document is built the way you actually run sessions.

Client Management

A complete view of every client relationship, from onboarding documents to session history and coaching progress.

Client Dashboard

See all clients at a glance with pulse indicators, session counts, program tiers, and quick access to details.

Document Management

Upload and manage client documents that inform AI outputs — assessments, vision statements, onboarding notes, and more.

Session History

Full chronological view of every coaching session with transcripts, recaps, summaries, and attached files.

Integrations

Two quick connections. We handle the rest.

Connect your scheduler and your call recorder — a quick setup in your settings. Everything else is built into CoachOps.ai. Already use other tools? Connect them too — but you never have to.

1

Your scheduler

Connect in a few clicks

So CoachOps knows who you are meeting, and when.

CalendlyCalendlyGoogle CalendarGoogle CalendarOutlook CalendarOutlook CalendarAcuityAcuitySavvyCalSavvyCalCal.comCal.comzcalzcal
2

Your call recorder

Connect in a few clicks

So every session becomes a transcript we can work from.

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Built in. Nothing to connect.

AI writing in your voice (Claude, included)
Branded client portal
Document creation & storage
Action-item tracking
Recap email delivery
Client retention insights

Optional — sync with tools you already use

Google DriveGoogle DriveGoogle DocsGoogle DocsGmailGmailOutlookOutlookAsanaAsanaNotionNotionTodoistTodoistSlackSlackDropboxDropboxBoxBox

Task-management sync (Asana, Notion, Todoist) is available on Team plans. New integrations added regularly.

Team & Organization

Built for coaching companies that manage multiple coaches and clients at scale, with company-wide templates and shared workflows.

Multi-Coach Support

Manage coach seats, assign clients, and maintain consistent quality across your entire coaching team.

Shared Templates

Company-wide AI prompt templates ensure consistent coaching methodology and output quality across all coaches.

White-Label Branding

Customize the platform with your logo, colors, and domain. Your clients see your brand, not ours.

Practice Intelligence

At-risk client alerts. Practice-wide theme analysis. Capacity indicators across your team. Every coaching company is running a business — most have no visibility into theirs.

Standardized Workflows

Set pipelines, prompts, and document templates once at the company level. Every coach delivers the same process and quality — no retraining, no drift.

Executive Oversight

Give owners and executives a view-only window into every coach and client — full visibility into the business without taking up a coaching seat.

Security & Privacy

Enterprise-grade security with role-based access control, credential isolation, and data protection built in.

Role-Based Access

Coaches see only their clients. Company admins manage organization-wide settings. Clear permission boundaries at every level.

Credential Isolation

Integration credentials are encrypted and isolated per coach and company. Coaches can override or inherit company credentials.

Data Protection

All data encrypted in transit and at rest. Session recordings and transcripts stored securely with access controls.

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